Fashion retailer on PrestaShop platform selects
Prime AI to help reduce returns
PRIME AI
Women’s clothing retailer based in Finland, Her Secret,
is offering over 2,500 multi-brand products with new
items being launched every week across multiple
categories, including dresses, knitwear, jeans,
lingerie, and many more.
Prime AI, the software and data analytics enterprise for
fashion retailers today announces that the retailer,
which e-commerce is built on the PrestaShop open source
platform has selected Prime AI to provide services
powered by artificial intelligence to improve customer
experience and reduce returns.
Essentially, old-fashion tabulated size charts are being
replaced by a personalised and easy to use size
recommendation tool, also known as widget, that is
directly integrated into each product description
page.
The innovative tool by Prime AI has proved to
significantly increase accuracy with which customers
select their most appropriate size, called the "Perfect
Size", leading to less items being returned.
Prime AI size recommendation widget eliminates the need
for customers to study and try to understand complex
size chart. It increases confidence in selecting the
Perfect Size by matching customer’s body shape with
garment specifications and generating instant size
recommendations. When customer browses across different
brands or categories, the perfect size recommendation
changes seamlessly on every product description page.
The size recommendation tool is even more of an
advantage for retailers who sell multi-brand clothing.
With each brand using different size reference, the same
customer’s most suitable size might not be the same for
different brands. Prime AI widget therefore eliminates
the need for customers to invest time in studying
multiple size charts to ensure they are buying the right
size for every brand each and every time.
The adoption of Prime AI innovative technology has
proven to reduce returns while significantly increasing
conversion ratio. Furthermore, collected data enable
retailers to gain valuable insight in its customer base
and gain completive advantage by addressing lost sale
potentials.